Shipping Policy

Last updated: 8 November 2026

How paintings are packed

Every original is wrapped in glassine, padded with foam, boxed in a rigid art mailer, and corner-protected. Canvas works ship flat; works on paper go between stiff boards. Your painting is photographed before and after packing — you get both photos with your dispatch email.

Within Australia

• Dispatched within 2 business days of payment.
• Tracked delivery: 3–7 business days depending on your state.
• Shipping is a flat rate shown at checkout before you pay — no surprises.

International

• Dispatched within 3 business days of payment.
• Tracked delivery: 7–14 business days (longer in some regions).
• Any customs duties or import taxes are the buyer's responsibility; we mark parcels accurately and never under-declare.

Inspection on arrival

Please inspect your painting straight away and keep the packaging for a week in case of transit damage. See our Refund Policy if anything arrives less than perfect.

Local pickup

On the Gold Coast? Email studio@avayah.art to arrange pickup — shipping is waived for local orders.

← Back to the gallery